Self-Exclusion - Pennsylvania Gaming Control Board
You can request to be self-excluded from legalized gaming activities within casinos and offsite venues, such as off-track betting establishments.
You can request to be self-excluded from online gambling activities. Self-imposed limits are now available to online gamblers through each iGaming website.
You can request to be self-excluded from participating in legalized gaming activities at video gaming terminals.
You can request to be self-excluded from participating in fantasy sports gambling activities.
Whether you are ready to self-exclude, or remove yourself from self-exclusion, please take time to read the respective guides here for important instructions before signing into the self-exclusion site.
Self-Exclusion Enrollment Instructions
Self-Exclusion Enrollment Sign-In
Self-Exclusion Removal Instructions
Self-Exclusion Removal Sign-In
A. You can sign up for the Casino, iGaming, VGT and/or Fantasy Self-Exclusion Programs on the PGCB website. You may also enroll by scheduling an appointment at a PGCB office or by visiting a PGCB office located in a licensed facility. To schedule an appointment, please call the Office of Compulsive and Problem Gambling at 717-346-8300 or email problemgambling@pa.gov.
A. No. A person cannot place another person on the Self-Exclusion Lists. Placement on the lists is entirely voluntary and must be done by the individual seeking exclusion.
A. The person submitting the request for self-exclusion will select the length of their self-exclusion(s) during the enrollment process.
A. Casino self-exclusions for one year or five years remain in effect until the self-excluded person requests removal at the conclusion of the ban. If you are eligible, you can request removal from the Casino Self-Exclusion list by visiting the PGCB website.
iGaming, VGT and Fantasy self-exclusions expire at the conclusion of the selected ban period. You may extend the length of your self-exclusion in these programs prior to the expiration of your self-exclusion. Please email problemgambling@pa.gov for more information on extending the length of your self-exclusion.
A. There are several reasons this could occur. First, you may not have passed the site operator’s KYC verification process. Please contact the site’s customer service department for more information.
Licensees may have more restrictive policies on self-exclusion. Licensees may ban you from their iGaming sites if you have enrolled in the Casino Self-Exclusion Program. Likewise, licensees may ban you from entering their casino if you have enrolled in the iGaming self-exclusion program. Licensees may also choose to ban self-excluded individuals from gambling establishments and iGaming sites in other jurisdictions. It is your responsibility to learn these policies by contacting the licensees directly by phone or email.
A. If you are receiving an error message or if you are experiencing any issues when trying to enroll online, please contact the Office of Compulsive and Problem Gambling at 717-346-8300 or problemgambling@pa.gov.
A. Individuals who violate their self-exclusion terms will have any winnings confiscated and may receive a citation for criminal trespass.
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